In addition to the General Terms and Conditions (GTC) printed below, the following rules apply to the processing of distance contracts in accordance with §§ 312 b ff. BGB:
1. Contact person
If you have any questions about the goods you have purchased from us or if you have any complaints, please contact:
Owner: Ralph Baehr
88131 Lindau / Bodensee
Phone. 0049 (0)151 1500 1200
Fax. 0049 (0)8382 945833
VAT Nr: DE235248214
2. Cancellation policy
As a citizen of the EU you can revoke your contract declaration within two weeks without giving reasons in writing (e.g. letter, fax, email) or by returning the goods. The period begins with receipt of this instruction at the earliest. The timely dispatch of the cancellation or the goods is sufficient to meet the cancellation deadline. The revocation must be sent to the above address.
In the event of an effective cancellation, the mutually received services are to be returned and any benefits (e.g. interest) surrendered. If you cannot return the received service in whole or in part, or if you can only return it in a deteriorated condition, you may have to compensate us for the value. This does not apply to the surrender of goods if the deterioration of the goods is based solely on their inspection - as it would have been possible for you in a shop, for example.
You can also avoid the obligation to pay compensation by not using the item like an owner and refraining from anything that could impair its value. The goods affected by a revocation are to be returned at your expense and risk.
Exceptions regarding the right of revocation
A right of revocation does not exist for contracts for the delivery of goods that are manufactured to customer specifications or are clearly tailored to personal needs. These include, in particular, models with technical modifications and/or special colors, as well as lengths of line individually tailored to the customer. The right of revocation does not apply if the transaction can be assigned to a commercial or independent professional activity.
General Terms and Conditions
The following general terms and conditions (GTC) are the exclusive basis for every order that the customer makes via the online shop of 70°Nord and for the delivery of goods. Different terms and conditions of our customers only apply if we have expressly recognized them as binding in writing.
1. Conclusion of Contract
All offers from 70°Nord are non-binding. An effective contract is only formed between the customer and 70°Nord when the customer has placed a complete order in the online shop and 70°Nord has accepted this by email or by delivering the ordered goods to the customer. The order is immediately confirmed to the customer by e-mail. The customer must ensure that the e-mail account specified by him can be reached from the time it is specified, and that the receipt of e-mail messages is not excluded due to forwarding, shutting down or exceeded mail quota. The incorrectness of the information is presumed if an e-mail addressed to the customer is returned or if the service cannot be provided due to an incorrect address.
2. Right of revocation
In addition to the cancellation policy above, the following regulations apply if the customer exercises the right of cancellation: If the customer exercises the right of cancellation, the customer must bear the costs of returning the goods, unless the delivered goods do not correspond to the ordered goods. Payments already made will be refunded to the customer within 30 days of receipt of the return consignment, provided the customer has provided 70°Nord with the information required for the repayment in good time.
3. Subject to availability
If 70°Nord finds out after the conclusion of the contract that the ordered goods or service are currently no longer available from 70°Nord or cannot be delivered for legal or factual reasons, 70°Nord can offer goods or services of the same quality and price.
The ordered goods will be dispatched immediately after 70°Nord has decided to conclude the contract with the customer. If the ordered goods are not available and the order can therefore not be carried out, the customer will receive a corresponding notification. If 70°Nord states deadlines and/or dates with regard to the delivery of the goods, these apply subject to the proviso that 70°Nord is supplied accordingly. The goods will be delivered to the address specified by the customer or to the delivery address specified separately. In the event that partial deliveries are made, the customer will be informed of the corresponding partial quantities and further delivery dates. If the customer is not a consumer, all risks and dangers of the shipment are transferred to the customer as soon as the goods are handed over to the commissioned logistics partner.
5. Retention of Ownership
70°Nord retains ownership of the goods until full payment has been made for all goods that the customer has requested as part of an order process.
6. Payment and Shipping Costs
All prices in the 70° Nord online shop include the statutory sales tax. The purchase price is due in full before delivery of the ordered goods. The customer can make the payment by bank transfer or cash on delivery. First orders can only be made cash on delivery or prepayment!
For custom-made products, a security fee of 80% of the value of the goods will be charged when the order is placed. This also applies to existing customers.
If the invoice amount is paid by bank transfer in advance, there are no further costs. When paying by cash on delivery, a fee of €4.90 is added. COD is available within Germany only.
In the case of bulky goods shipments, additional costs may apply, about which the customer will be informed in advance.
Shipping costs vary by weight and destination. The final amount will be displayed before the order is finalized.
7. Offsetting and Withholding
The customer is only entitled to offset if and to the extent that his counterclaims have been legally established, are undisputed or have been recognized by us. The customer is only authorized to exercise the right of retention insofar as this is based on the same contractual relationship.
Customary or minor, technically unavoidable deviations in quality, colour, dimensions, equipment, weight or design do not justify a complaint. A guarantee cannot be given for defects that can be traced back to improper use or above-average use of the goods by the customer or to wear and tear.
A warranty only applies to goods brought into the economic area of the EU by 70° Nord, R. Baehr.
In the event that 70°Nord and/or a vicarious agent of 70°Nord causes property damage and/or financial loss to the customer through slight negligence, liability can only be considered in the event of a breach of essential contractual obligations. The amount of liability is limited to the typically foreseeable contractual damage. Mandatory legal liability regulations are not affected by this regulation.
The collection and processing of the customer's personal data takes place exclusively in accordance with the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG). In order to ensure that the order is processed quickly, 70°Nord is entitled to electronically store the data provided by the customer during the ordering process.
11. Place of Performance, Jurisdiction and Applicable Law
Place of fulfillment is Lindau. For all disputes arising from the contractual relationship between 70°Nord and the customer, legal action may be taken at the court responsible for the headquarters of 70°Nord if the customer is a merchant, a legal entity under public law or is a special fund under public law. 70°Nord is also entitled to sue at the customer's headquarters. German law applies exclusively to this contract; UN sales law does not apply.
12. Severability Clause
Should one or more of the above provisions be ineffective, the rest of the General Terms and Conditions shall remain in effect. The ineffective provision is deemed to be replaced by an effective provision that comes closest to the economic purpose of the ineffective provision.